I may not know everything there is to know about pianos, but I know a lot. After over 40 years of working on them, in factories, rebuilding shops and homes, I have come across enough scenarios to have seen almost everything. The areas I am not expert in I continue to learn, or depend upon my fellow technician’s expertise in their specialties. We are like doctors - none of us are expert at everything. That is why I have a soundboard man, and a damper man and a refinisher. They are all hand-picked and have the same, long-term experience. So when we rebuild or service a piano, you can be assured you are getting the best of every aspect. We wouldn’t have it any other way.